concierge:
(plural: ‘concierges‘; pronunciation: the first ‘c’ is said with a ‘k’ sound; and the letter ‘g’ is pronounced with a ‘zh’ sound — for the right pronunciation of this word, please click here)
{from the French language}

a hotel concierge on duty
a person whose job is to assist the guests at a hotel or residents in a large apartment block, like making theatre reservations, making tour arrangements, taking in messages, etc.
(especially in France) a person appointed by the owner of a building, especially an apartment building, to guard the entrance and help the tenants, usually living on the premises;
a caretaker/janitor living in the same building;
a doorkeeper,

a female concierge assisting a guest
One of my students is a concierge at a star hotel in Dubai, who never lets me stay at any other hotel whenever I am in Dubai.
I like this hotel because, apart from the best room service, it has a round the clock concierge desk where you find very personal concierges who never hesitate to go the extra mile to get things done for the guests.
The houses in this housing complex are in great demand because of the concierges who are available 24/7 and the spacious car parking where not only the residents but also the visitors can park their cars.

a building concierge helping a resident
For a new trend in getting a medical help, called ‘concierge medicine’ (with a video in which you can hear the pronunciation of this word), please click here. And for an article/news item which gives us some idea about how some physicians work like concierges in the States, please click here.
