desk clerk:
(also ‘clerk’; plural: ‘desk clerks‘)
(mostly in US & Canada) a hotel receptionist; a hotel desk clerk; a hotel clerk;
a person whose job is to sit at the reception counter of a business establishment and receive phone calls and visitors/customers and attend to their needs; front desk clerk,
a desk clerk in the past
Depending on the size of a hotel, there are front office employees with different names: desk clerk, receptionist or front office agent looks after the check-in and check-out of the guests, usually answering phone calls, giving and receiving keys, getting bills ready, etc., a reservation clerk looks after the reservations and the availability of the rooms, and a concierge is a semi-receptionist who is an ‘all-in-one’.
In an office, depending on the size of it, a desk clerk is more than a receptionist — the one who, in addition to keeping the office records, answering the phone, and, in a small office, supervising the maintenance workers, receives clients or visitors in the outer office, finds out the purpose of the visit, either directs them to the department concerned or informs the officer regarding the visitor.
a desk clerk at an office
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